Сотрудничество:
Email — contact@glausenemy.com
Telegram — @glausmanager

Служба поддержки:
Email — support@glausenemy.com
Telegram — @glausmanager

PROJECT GLAUS 2026

Worldwide shipping is available.
Shipping cost: 25 USD

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and relevant delivery information.

If a product is marked as Pre-order, it is currently in production. The estimated dispatch time is stated on the relevant product page.

Estimated transit times begin from the date of dispatch and vary depending on the destination.

If the recipient refuses to accept the parcel, the shipment will be returned to the sender. Re-shipping is not included and may require an additional shipping charge.

Selected PROJECT GLAUS pieces may be offered on a pre-order basis before they become available for immediate dispatch.

The estimated dispatch time is stated on each product page and is usually 2–4 weeks from the date of purchase.
Estimated delivery times are provided separately on the relevant product page, at checkout, and in the order confirmation email.

Please note that pre-order dispatch dates are estimates and may occasionally change due to production or logistical circumstances. If a significant delay occurs, we will contact you by email.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information.

Available payment methods:

— Cryptocurrency

Currently, payment is only available via cryptocurrency.
We are currently working on adding other payment methods, so stay tuned for updates.

Payment for goods is only possible through the projectglaus.com website.
Select the products you like, then fill out the form with your information.

We accept returns and exchanges within 14 days of delivery.

Returned products must be unworn, unwashed, unused, undamaged, unaltered and returned with all original tags, packaging and accessories.

To request a return or exchange, please contact CUSTOMER CARE before sending your order back and include your order number and the item(s) you wish to return.

PROJECT GLAUS reserves the right to refuse a return or reduce the refund where the condition, value or completeness of the product has been affected by handling beyond what is reasonably necessary to inspect the product.

Customers are responsible for all return shipping costs, customs charges, duties, taxes and carrier fees associated with a return.

PROJECT GLAUS does not guarantee exchanges. Exchanges are subject to stock availability and may instead be processed as a return followed by a new purchase.

No return should be sent without prior authorisation from CUSTOMER CARE.

Unauthorised returns may be refused.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive an item that is damaged, defective or different from what you ordered, please contact CUSTOMER CARE as soon as possible.

Please include:

• your order number;
• clear photographs of the item;
• photographs of the packaging where relevant;
• a brief description of the issue.

Once the claim has been reviewed, PROJECT GLAUS will arrange an appropriate repair, replacement or refund in accordance with applicable law.

Do not return a defective or incorrect item before receiving return instructions from CUSTOMER CARE.

PRE-ORDERS — FINAL SALE

All pre-order items are considered FINAL SALE and are not eligible for return, exchange or cancellation once the order has been placed, except where required by applicable law.

Please review the product details, size information and estimated dispatch timeframe carefully before placing your order.

This policy does not affect your rights in relation to items that arrive damaged, defective or incorrect.

If there is a significant delay to your pre-order, PROJECT GLAUS will contact you by email with an update.